GDPR Compliance

1. Introduction

OrihuelaCosta.co.uk is a joint project of two complementary agencies: KALASEK Real Estate Marketing, an international marketing agency based in the Czech Republic, and G-Estates Smart Property Investment, a locally established and licensed Spanish real estate agency (RAICV 3996).

We are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR – Regulation 2016/679) and applicable national data protection laws in the Czech Republic and Spain.

2. Joint Data Controllers

• KALASEK Real Estate Marketing — Michal Kalašek, IČO 887676, Cimická 223/104, Praha 8, 181 00, Czech Republic.
• G-Estates Smart Property Investment (RAICV 3996) — Calle del Margé 1, 03110 Alicante, Spain.

3. Personal Data We Collect

• Identification & contact data: name, email, phone number.
• Enquiry data: property references, messages, preferences, budget.
• Technical data: IP address, browser type, device information, cookies.
• Usage data: pages visited, interactions, referral sources.

4. Legal Basis for Processing

• Consent (Art. 6(1)(a) GDPR) — for cookies and marketing communications.
• Performance of a contract / pre-contractual steps (Art. 6(1)(b) GDPR) — to respond to enquiries and arrange property viewings.
• Legitimate interests (Art. 6(1)(f) GDPR) — to operate, secure and improve our services.
• Legal obligations (Art. 6(1)(c) GDPR) — to comply with tax, accounting and anti-money-laundering law.

5. Purposes of Processing

• Responding to enquiries and providing requested property information.
• Facilitating viewings, negotiations and property purchases.
• Sending relevant property recommendations (only with consent).
• Improving our website, services and customer experience.
• Complying with applicable legal and regulatory obligations.

6. Data Sharing & Recipients

Your personal data may be shared between the joint controllers (KALASEK Real Estate Marketing & G-Estates) and with:

• Property developers and vendors relevant to your enquiry.
• Legal and tax advisors involved in transactions.
• IT, hosting, email and analytics service providers acting as processors.
• Public authorities where required by law.

We do not sell your personal data to third parties.

7. International Data Transfers

Personal data is processed within the European Economic Area (EEA), primarily between the Czech Republic and Spain — both of which provide an equivalent level of protection under GDPR.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years from the last contact, unless a longer retention period is required for legal or contractual reasons.

9. Your Rights Under GDPR

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing based on legitimate interests.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority — in the Czech Republic (ÚOOÚ) or in Spain (AEPD).

To exercise any of these rights, email info@costablancaproperties.co.uk or use the form on our Contact page.

10. Cookies & Analytics

OrihuelaCosta.co.uk uses essential cookies and, with your consent, analytics cookies (Google Analytics) to help us understand how visitors use our site. You can manage your preferences via the cookie banner.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

12. Contact

Data protection enquiries: email info@costablancaproperties.co.uk or use our Contact form and mark your message with the subject "GDPR Request".

13. Changes to This Policy

We may update this GDPR statement from time to time. The current version is always published on this page.